Last updated: May 2026
Hi-Tech Communication ("we", "us", or "our") operates the website hitechcommunication.ca. We are committed to protecting your personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy law.
This policy explains what information we collect, why we collect it, and how we use it.
We only collect personal information that you voluntarily provide to us through our online forms. This may include:
We do not collect payment information, government-issued identification, or any sensitive personal data through this website.
We collect your information solely to respond to your inquiry — whether that's a repair quote request, a phone sale inquiry, or a device sell offer. Specifically:
We do not use your information for marketing, advertising, or any purpose beyond responding to your request.
Your information is stored securely in a private database hosted on Railway (railway.app), a cloud infrastructure provider based in the United States. Access to this data is restricted to authorized store staff only and is protected by a password-authenticated admin system.
We retain your information only as long as necessary to fulfill the purpose for which it was collected, or as required by law.
We do not sell, rent, or share your personal information with any third parties. Your information is used exclusively by Hi-Tech Communication staff.
Under PIPEDA, you have the right to:
To exercise any of these rights, contact us at the information below.
This website does not use tracking cookies, advertising pixels, or any third-party analytics tools. The only data stored in your browser is a session cookie used to keep admin staff logged in, and local storage preferences for the admin dashboard layout.
If you have any questions about this privacy policy or how we handle your data, you can reach us at:
This privacy policy applies to information collected through this website only. It does not apply to information collected in-store.